University Mailing List FAQ [ Go Back ]    [ View List Topics ]
  1. Whenever I send a message with the word help in the subject header to my list, my message is rejected.

    The listserver is interpreting this as a command to the list and as such returns it to you so that it won't be distributed to everyone on the list.

    Resend your message and replace the word help with a synonym such as "assistance" or "support" or use quotes "help".

    Words that can be mistaken for commands are:

      help
      info
      lists
      subscribe
      unsubscribe

    Enclosing these words in quotation marks will prevent them from being interpreted as commands.


  2. Do I have to use the complete mailing address for the lists or can I just use the account name?

    Please use the complete mailing address (i.e. sale@list.gcsu.edu) UNLESS you have your mail program configured to add "list.gcsu.edu" to the setting "domain to add to qualified names."


  3. I can receive email from the lists but cannot send. What's wrong?

    If your email address has been changed or updated, then you would need to update your address on all of the lists to which you are subscribed. For your lists at GCSU, let the listmaster know (listmaster@ms1.gcsu.edu).

    For lists outside of GCSU, you should unsubscribe before your email address has been changed and resubscribe once your email address has been updated. If your mailing address has already been updated, then you will need to contact the system administrator of all the lists to which you are subscribed.


  4. I chose reply from my e-mail program and I replied to the list as well as the sender. I only wanted to reply to the sender.

    Different lists have different reply-to settings. Discussion lists typically have a reply-to included in the header that will automatically have you reply to the list address. Announcement lists typically have the default set to the individual sender. However, you have the ability to override these list settings by the e-mail settings. Please check your reply settings in your e-mail program if your think you are replying in a way other than how you intended. It is always a good idea to get in the habit of checking your TO: header and CC: header BEFORE sending out the message. This may save some embarrassment.


  5. I have subscribed to a list via the web but have not received any notification or confirmation. What happened?

    There may have been an error in your original request. Even a small typo such as a space or misplaced dot (period) in your e-mail address will mean that the listserver cannot send you a confirmation message. It won't be able to find you unless you have typed in your correct address.


  6. I have successfully posted messages to the list in the past, but now they're all being rejected with the message "invalid user". What could be the problem?

    Check the list address again and make sure your message is properly addressed to listname@list.gcsu.edu.

    Also, the specific listserv may no longer be available. Check with the list administrator (listmaster@ms1.gcsu.edu).